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Pricing FAQ
New Contractor Pricing Plan Questions
How will the transition to the new pricing plan work?
Does this mean points will no longer be used?
I am a current customer, how will the points I have on my account be transitioned to this new pricing plan?
I am a current customer, how will my membership and new pricing be determined?
I am a new customer, how is my membership determined?
How long can I stay on a membership level?
How can I view my past history converted to dollars?
Who can I call to talk through these changes? Can I make changes on the website?
How can I immediately receive better pricing?
Billing and Payment Questions
Paying for EagleView reports is easy. You can do it one of two ways:
What is the best way to initially set up my account?
What if my account is at zero dollars?
Does EagleView offer Terms?
Can I pay by check?
What are overages?
If I put my account on hold, do I maintain my membership level?
What if I need to change the amount of my monthly payment?
Can I cancel my payment plan?
Can I get a refund?
How do I change the status of my billing or payment options?
What if I want to cancel my account?
What is the benefit of Monthly Payments?
If I dispute a report that has been charged to my credit card will it be credited to my card or my EagleView account?
If I currently pay $135 a month for my account or $170 for prepaid points, do I have to move up to a $300 monthly or $3000 prepaid plan to be on a program?
Can I put my monthly payments on hold?
Report Questions
Previously EagleView used facets and tiers, how does that compare to this new plan using squares?
What if I cannot estimate the size of the house? When will I know the price?
What is a Standard Report and how is it priced?
How is a Solar Report determined?
With the new pricing, has the overall price for reports changed?
How do I determine if a building is small, medium or large?
What is the difference between commercial and residential reports?
Delivery Questions
Will Express and 3 hour delivery still be an option?
What is the cost for express?