Webinar Highlights: From the Roof to the Siding: Revolutionizing Claims Adjusting with Full House Reports and EagleView Assess™. Plus, Pre-Inspection Data and 3D Sketches.
EagleView and Verisk hosted a joint webinar that explored powerful tools for transforming property claims handling: Full House Reports, EagleView Assess™ drones, pre-inspection data packs and 3D sketches.
For anyone managing field adjusters or desk review, these solutions can help an adjusting team increase accuracy, reduce cycle times, and improve customer satisfaction.
What Attendees Learned During the Webinar:
- How a pre-inspection data pack helps an adjuster arrive at a loss site with the right resources and equipment
- How a 2D experience can be upgraded to a full 3D sketch in Xactimate
- How to use EagleView Assess™ drones to document roof condition and generate damage reports consistently
- How adjusters benefit from EagleView's integrations with Xactimate and XactAnalysis
Highlights from the Webinar Presenters
On the Importance of the Inspection in the Claims Process
“If you look across the claims lifecycle from FNOL to settlement, the most critical piece in that timeframe is the inspection. Everything hinges on capturing what you need at point-of-inspection.”
“This is also the one chance that we have to either make or break that customer experience. Let’s find a way to make life easier so adjusters can focus on what truly matters in that moment.”
Jenna Kinsman
Vice President of Insurance, EagleView
On How Drones Bring Efficiency to the Claims Process
“Traditional property inspections take a lot of time, steps, people and often create unnecessary delays, not to mention some of the staffing challenges. With drone-enabled claims inspections, you are adding valuable tools to the toolbelt for adjusters.”
“Artificial intelligence doesn’t need sleep, it doesn’t need a nap, it doesn’t need a lunch break or a vacation. It’s a workhorse. It’s an around-the-clock workhorse and can produce the same results over and over. Let’s keep the boots on the ground and not on the roof.”
Courtney Cooke
Vice President for EagleView Assess, EagleView
On the Current Challenges in Property Claims
“The property insurance industry is undergoing immense pressure. The four industry challenges are personal shortages, inflation-driven replacement costs, subjectivity in inspections and difficulty in achieving repeatable and quality inspections quickly and safely.”
“From severe weather events to shifting economic realities, the property landscape is becoming more complex than ever. Verisk is making it easier for our partners and clients to connect and serve customers through our open ecosystem.”
Odom Wu
Director of Strategic Partnerships, Verisk
Tired of delays, inconsistent inspections, and rising claim costs? Watch the webinar replay to learn how pre-inspection Full House Reports, EagleView Assess™ drones, pre-inspection data packs and 3D sketches are changing the game in claims adjusting.
The webinar originally aired on May 7, 2025.
