Watch the vodcast
Jenna Kinsman, Eagleview’s vice president of insurance, was featured on a Claims Journal vodcast that explored how roof age data, roof measurements, 3D sketches and aerial imagery can help optimize claims processes.
George Jack moderated the discussion, which was organized around the themes of data accuracy and usefulness, workflow enhancements, adjuster safety and the importance of the onsite inspection.
Highlights from the vodcast with corresponding time cues:
- 00:28 — How jobs in property adjusting and product management helped Jenna Kinsman gain an understanding of what it means to fulfill the promise of insurance coverage
- 3:30 — The challenges insurers have with verifying roof age data, and how insurers can use aerial imagery and building permits to address the roof age problem.
- 10:00 — Opportunities to better utilize data in the insurance industry. The more adjusters know about a property upfront, the more streamlined the triage process can be.
- 12:08 — Know before you go. Having information about a property before a site visit helps adjusters be prepared and improve the customer experience.
- 14:21 — How adjusters work safely and reduce the time on roofs by using roof reports within their workflow
- 16:40 — Accurate measurements ensure the best claims outcome for the homeowner. EagleView’s measurements deliver 98.77% accuracy and are calculated within 2.5 inches for any line length.
- 18:30 — Protect the inspection. Why the inspection is so important, and how adjusters can learn critical property details and complete some of their tasks before going onsite.
- 22:15 — The value of 3D roof sketches and why sketch consistency is so important
The Adjuster Advantage: Learn How to Optimize Claims Workflows
Watch the vodcast to hear how adjusters can utilize data, roof measurements, 3D sketches and aerial imagery to prepare for the inspection and settle more claims onsite.
“The power of having all the information upfront is what truly sets the adjusters who use EagleView apart from the rest of the industry.” - Jenna Kinsman, Vice President of Insurance, Eagleview
The vodcast was recorded in June 2025.